Shipping

Shipping Restrictions

– Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.

– We are unable to ship to multiple addresses at this time.

– Direct Freight is our default shipping Company.

– Currently, we are not able to ship to locations outside of Australia.

– Most orders begin processing as soon as your online purchase is completed. Items are shipped once they are located in stock, your payment is approved and the receiving address is verified. For example, if you order an item on Monday that leaves our warehouse in 1-2 full business days (Monday-Friday, excluding public holidays Australia), it will leave our warehouse no later than Wednesday. After your order leaves our warehouse, delivery times vary according to the shipping method and the location of your shipping address.

Shipping Costs and Methods

Items are generally shipped within one to two business day after your order has been placed. Orders placed before the cutoff at 11:00 AM AEST will normally ship the same day. We will notify you by email within 48 hours of your order placement if there will be a delay.

DIRECT FREIGHT
Delivers in 4-7 business days. Business days are Monday through Friday, except public holidays.

Prices for shipping vary according to items ordered.

DIRECT FREIGHT EXPRESS– $15.00
Delivers in 2-3 business days. Orders placed before 11:00 AM AEST will normally ship the same day. After 11:00 AM AEST, they will ship the next business day. Business days are Monday through Friday, except public holidays.

 

How long until my order arrives?

Our shipping time-frame is 3-7 business days for ground shipping. Our distribution center is located in North Geelong. Moreover, we do not deliver over the weekend and all orders placed after 11:00 AM will ship the following business day.

When you order has been booked with our freight company a tracking number will be generated which will be emailed to you. Access the Direct Freight website & use this tracking number to follow the delivery of your order.

What is the cut-off for same-day shipping?

Our cut-off time for same-day shipping is 11:00 AM AEST Monday – Friday. Orders placed before the cut-off time will have tracking numbers emailed to the order recipient before the end of the day or early the next morning. All orders placed after 11:00 AM AEST will ship the following business day.